Need Help? Browse Our Most Common Questions

We collect essential information—passport, financial, and employment documents—for visa applications. All data is encrypted, stored securely, and only accessed by our certified consultants under strict confidentiality protocols.

No, we do not share personal data except with government or visa authorities as part of your application process, and only with your explicit consent.

We retain copies only for the duration of your application process and any required follow-up. Once your case is closed, we delete or return all personal documents securely.

In the unlikely event of a breach, we will immediately notify affected clients, activate our incident response team, investigate the cause, and take corrective steps—all in compliance with privacy regulations.

Our team is vetted through regulatory bodies. We ensure they’re registered, accredited, and compliant with immigration consultancy guidelines. We also perform background checks and continuous training.

Send us your basic info (purpose, destination, timeline). We assign a dedicated consultant, who reviews your eligibility and required documents, then guides you step‑by‑step through the application.

Processing times vary by visa category and country, but on average it ranges from 3–8 weeks. Complex cases like work/business visas may take longer.

Yes. Our consultants prepare and verify your forms, organize supporting documents, and submit the complete application on your behalf—helping reduce delays and errors.
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We’ll inform you promptly and assist with collecting the documents and coaching you for interviews with embassies or immigration officials.

Absolutely! You’ll receive real-time updates via sms or email at key milestones, and you can also check progress through our online portal.

Fees depend on the visa type, case complexity, and services required (e.G., interview prep, follow-up). After case evaluation, you’ll receive a detailed, transparent quote with no hidden charges.

No—they’re separate. Government filing fees (e.G., embassy, biometric, medical) are paid directly by you or through our portal and are clearly itemized in your proposal.
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Yes, we offer flexible payment plans. For example, a 50/50 model: half payable upfront, balance due before final submission.

Our service fee covers our consultancy work and is non-refundable once the application is submitted. However, government fees are refundable as per the issuing authority’s policy.

We accept bank transfers (ntt/rtgs), upi, and major credit/debit cards. After evaluation, you’ll receive a payment link with all secure options.

We analyze your profile—education, work, finances, travel history—and match you with the most suitable visa category. We’ll also inform you of any risks or ineligible cases before proceeding.

No, no good consultant or lawyer can offer a guarantee. However, we minimize risk by preparing thoroughly and staying updated on immigration law.

We review the refusal reasons, advise on possible waivers or reapplications, and can assist with petitioning or re-filing where applicable.

We monitor your status throughout. If you’re already abroad, we ensure you’re compliant with local regulations and help you address issues like expired visas or status adjustments.

Yes. We guide you on next steps—travel, extensions, renewals, or immigration status updates—and remain available for future assistance.